One Stop Managed IT Services For Business
Securing your operational efficiency, by getting professional advise on planning IT Strategy to Emergency Support.
Are you facing these problems?
Hardware Failure
- Faulty parts replacement
- Black screen & blue screen issue
- Slow PC's performance
Network Issue
- Network connection issue
- Weak WiFi signal
- Damage cabling
Application Failure
- Microsoft 365
- Email hosting problems
- Storage backup
With managed IT
company grown considerably!
Better IT Communication
and manage all aspect of your IT, for a fixed and manageable monthly fee
Maximize Productivity
through the empowerment of employees to use technology
Hassle-Free
Key person able to concentrate on core activities rather than side-tracked on IT issue
Choose a plan that works for you:
PROMO
Ezy SOHO
Suitable for SME, SOHO or enterprise branches
- Unlimited phone & remote support
- Solve daily IT office needs, onsite for laptop/desktop failure, maintenance and debugging services
- Suitable for 30-80 people
- 8X5 Next Business Day Support Plan
- Response within 4 hours
- 12 times onsite / year
- 1 time health check
*Price excluded SST charges
Ezy PRO
Prepaid
(Non Subsciption Type Contract)
- Assist on any ad-hoc service request to support your IT Business requirement
- Suitable for less than 30 people
- 8X5 Next Business Day Support Plan
- Response within same day
- Calculate per case by hours
- Unlimited phone support
- Credit deduct by onsite support
- Unlimited remote support (charges applied)
*Price excluded SST charges
Ezy AMC
Suitable for medium or chain enterprises
- Unlimited phone & remote support
- Measurable quality of delivery
- Suitable for more than 80 people or chain
- Customize SLA, Service response mode & support mode
- Free asset management template
- Loaner unit
Ezytronic IT Service Package & Expense Budget
*Please swipe left and right to view the complete table
= Included
= Not included
= Customize
|
Ezy PRO |
Ezy SOHO |
Ezy AMC |
|
|---|---|---|---|
| Asset management services | |||
| Schedule Health Check | |||
| Equipment warranty and follow-up | |||
| Third-party technical follow-up | |||
| Installation & debugging of hardware & software | |||
| Installation & Debugging of Network Hardware & Application | |||
| Installation & debugging of server hardware & software | |||
| Installation & debugging of peripheral hardware & software | |||
| Emergency equipment replacement support | |||
| Active operation & maintenance management | |||
| Initialize service for the first time | |||
| Periodic service evaluation | |||
| Promote IT standardization | |||
| Service satisfaction survey |
How to kick start - Service flow
01 Customer Check-Out
- 1 working day
- Place an order
- Customer service call up
- Account registration and guide through service
- Make an appointment for the first visit
- User sign an agreement
02 First time service initialization
- 1 ~ 10 working days
- Check and confirm user requirement
- Draft and tidy IT system and architecture
- Fix current facing IT issue
- 24 term issue elimination
03 Pre-operation phase
- 3 ~ 15 working days
- Analyze the investigation report and propose improvement solution
- User determines and set the improvement plan
- Proceed according to improvement plan
- Develop a maintenance outline
- Customer acceptance testing
04 Operation and maintenance phase
- Operation period
- Daily maintenance
- Periodic inspection, plan
- Periodic optimization and improvement
- Service report
Register Now!
Submit your buying inclination below
What if same issue happens again after the service?
Rest assured, we got you covered:
- In 7 days
Rearrange FREE onsite (purchase of #1timeonsite), when same issue happens.
- In 15 days
Schedule FREE remote when same issue happens.
Looking for better partner
for your technology?
- No need to deliver computer to shop, and schedule your own time wisely
- No hidden charges, only pay for the services
- Guarantee service quality with reasonable price
- Accurately locate faults and quickly repair
- Guarantee service quality with reasonable price
- Accurately locate faults and quickly repair
Ezytronic Sdn Bhd
45, Jalan USJ 21/10, Usj 21,47640 Subang Jaya, Selangor
03-8023 7639